Can Landlord Charge for Service Animal

In the United States, it’s illegal for landlords to charge extra fees or deposits for tenants with service animals. A service animal is an animal that is trained to perform specific tasks, such as guiding a person who is blind or deaf, or alerting a person who has seizures. The Fair Housing Act protects the rights of people with disabilities, including the right to have a service animal. If a landlord tries to charge a tenant for a service animal, the tenant can file a complaint with the U.S. Department of Housing and Urban Development (HUD).

Reasonable Accommodation vs. Auxiliary Aids

The Fair Housing Act (FHA) prohibits discrimination against individuals with disabilities in housing. This includes the right to have a service animal or an emotional support animal in one’s home, even if the landlord has a “no pets” policy. However, there are some important distinctions between service animals and emotional support animals, and landlords are not required to provide auxiliary aids or services for emotional support animals.

Service Animals

  • Trained to perform specific tasks for individuals with disabilities
  • Examples: guide dogs for the blind, hearing dogs for the deaf, mobility dogs for individuals with mobility impairments, and psychiatric service dogs for individuals with mental health disabilities
  • Landlords cannot charge extra fees or deposits for service animals
  • Landlords must make reasonable accommodations for service animals, such as allowing them in the rental unit and in common areas

Landlords are not required to provide auxiliary aids or services for service animals, such as providing a specific type of food or water bowl or providing a dog bed.

Emotional Support Animals

  • Provide comfort and emotional support to individuals with disabilities
  • Do not have to be trained to perform specific tasks
  • Landlords are not required to accommodate emotional support animals
  • Landlords may charge extra fees or deposits for emotional support animals

Landlords must make reasonable accommodations for emotional support animals, such as allowing them in the rental unit and in common areas. However, landlords are not required to provide auxiliary aids or services for emotional support animals.

Service Animal Emotional Support Animal
Definition Trained to perform specific tasks for individuals with disabilities Provide comfort and emotional support to individuals with disabilities
Examples Guide dogs for the blind, hearing dogs for the deaf, mobility dogs for individuals with mobility impairments, and psychiatric service dogs for individuals with mental health disabilities Dogs, cats, rabbits, birds, or other animals that provide comfort and emotional support
Landlord Fees Cannot charge extra fees or deposits May charge extra fees or deposits
Landlord Accommodations Must make reasonable accommodations Must make reasonable accommodations
Auxiliary Aids or Services Not required to provide Not required to provide

Defining a Service Animal

A service animal is a dog that is specifically trained to perform helpful tasks for a person with a disability. These animals provide assistance with a variety of tasks, such as opening doors, picking up items, and helping with mobility.

Qualifying Conditions for Service Animals:

  • Autism
  • Blindness or low vision
  • Deafness or hard of hearing
  • Diabetes
  • Depression
  • Intellectual disability
  • Mobility impairment
  • Post-traumatic stress disorder (PTSD)
  • Seizure disorder

Landlords are not allowed to charge extra fees for service animals, as they are considered necessary medical equipment for people with disabilities. In addition, landlords cannot refuse to rent to someone who has a service animal, and they cannot ask about the nature of the person’s disability.

What Landlords Can Do What Landlords Cannot Do
Ask for proof that the animal is a service animal (e.g. a training certificate) Charge extra fees for the service animal
Request the removal of the service animal if it poses a direct threat to the health or safety of others Refuse to rent to someone because they have a service animal
Ask about the person’s disability Ask what tasks the service animal performs

If you are a landlord and you have questions about your obligations regarding service animals, you should contact your local fair housing agency.

Exceptions and Limitations to Charging for Service Animals

While landlords generally cannot charge fees or deposits for service animals, there are a few exceptions and limitations to this rule.

1. Pet Deposit

Landlords may charge a pet deposit for animals that are not service animals. This deposit is typically refundable at the end of the tenancy, provided that the animal does not cause any damage to the property.

2. Cleaning Fees

Landlords may also charge a reasonable cleaning fee if a service animal causes damage to the property. This fee must be related to the actual cost of cleaning or repairing the damage.

3. Service Animal Certification

In some cases, landlords may request proof that an animal is a legitimate service animal. This proof may include a letter from a doctor or therapist, or a certification from a service animal training program.

4. Reasonable Accommodations

Landlords are required to make reasonable accommodations for tenants with service animals. This may include allowing the animal to live in the unit, even if the landlord has a no-pet policy. Landlords may also be required to provide access to common areas, such as pools and gyms.

5. State and Local Laws

Some states and localities have laws that further restrict a landlord’s ability to charge fees or deposits for service animals. It is important to check the laws in your jurisdiction to see if there are any additional protections for tenants with service animals.

Summary of Exceptions and Limitations
Situation Landlord Can Charge
Pet deposit for non-service animals Yes
Cleaning fees for damage caused by a service animal Yes
Proof of service animal certification Sometimes
Reasonable accommodations for service animals No
Fees or deposits for service animals (state or local laws may vary) No

Landlord Liability and Insurance

Landlords have a legal obligation to provide tenants with reasonable accommodations for service animals. This includes allowing the animal to live in the rental unit and allowing the tenant to use common areas with the animal. Landlords cannot charge a pet deposit, pet fee, or other extra charge for a service animal. They also cannot evict a tenant because of a service animal.

Some landlords may be concerned about the potential damage that a service animal could cause to their property. However, there are insurance policies available that can protect landlords from this type of damage. These policies typically cover damage caused by accidents, such as a dog scratching the floor or a cat knocking over a vase. Landlords may also want to consider charging a security deposit to cover any potential damages caused by a service animal.

Landlord Liability Landlord Insurance
Must provide reasonable accommodations for service animals Can purchase insurance to cover damage caused by service animals
Cannot charge a pet deposit, pet fee, or other extra charge for a service animal Insurance policies typically cover damage caused by accidents
Cannot evict a tenant because of a service animal Landlords may also want to consider charging a security deposit to cover any potential damages caused by a service animal

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